Comcast. That’s all I can say, because I don’t believe this. Over the weekend my husband and I decided to join the 21st century and update the TV’s in both our NY apartment and cape house. Both houses still had huge, heavy, tube TV’s that our kids just laugh at. Off we went to Best Buy where we got a deal for two nice flat-screens for the price of one. We were in NY, so the cape TV went in my trunk for me to take back on Monday. We spent the day going to the cable office, where we also got a great deal on HD and wireless Internet. My husband even got the MLB package free. They gave us a nifty wireless router and the Internet in our apartment now runs at lightening speed. Kudos to Time Warner. Notice I said Time Warner. We have Time Warner Cable in NY.
Moving on to New England. On Monday I brought my other new TV home, but didn’t have time to hook it up until today. I decided it’s been years since I had a cable makeover here and I needed a thing called an HDMI cable, so I headed over to my local Comcast office. Notice I said Comcast. On the way, I decided I’d ask them for one of those nifty wireless routers like Time Warner gave us in NY because I’ve been running the first Apple Airport ever made out here in this house. (I wasn’t kidding about the 21st century). At the office I tell the lady I need a cable makeover and an HDMI cable for my new TV. She redoes my cable package and now I have tons of HD and premium channels. Next I ask her for a wireless router. She said, “We don’t have those.”
“What?”
“We don’t have those.”
“I just got one Saturday from Time Warner in NY.”
“We don’t do that. You use the same one you have and go out and buy your own hub and plug it in to that.”
Do you believe this? In this day and age of technology, COMCAST doesn’t have wireless routers.
I’ve come to realize that going to the cable office rates right up there with going to the DMV.
And so, as another day goes by, at least I now have the OWN channel so I can watch Oprah’s Life Lessons to learn how to cope with utility offices, and…I have written.
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